CAFM for FM & Maintenance teams

No-nonsense CAFM.

The work gets done. Then somebody types it all up afterwards, or nobody does. docket builds the record as the work happens.

Book a demoWatch it work

Set up for you, free. Walk away at day 60 owing nothing.

One job, start to finish, in 40 seconds.

Where does the record end up?

Four things happen every week in every FM company. Right now the record of each ends up somewhere different.

A job comes in by email and somebody retypes it into the system.

In somebody’s inbox
With docketYou get your own docket intake address. Anyone emails it, docket drafts the job, and nothing is raised until you approve.

The engineer writes it up on a sheet. Somebody types it up later, or nobody does.

On a sheet in the van
With docketThe engineer photographs the completed job sheet. docket reads it, closes the task, flags any remedials for you to approve and files it against the site and asset.

A certificate lands in the inbox and goes in a folder somewhere.

In a folder, somewhere
With docketThe engineer photographs the certificate. docket reads it, files it against the PPM and the asset, tracks the expiry date and closes the task.

A client asks what was done in March, and you go hunting.

Anybody’s guess
With docketYour client logs in to their own portal, sees their jobs and can raise a fault. Their login is free.

A messy email becomes a proper job.

Real email, replayed. Two lines from a tenant, no client, no site ref. docket drafts it in seconds. You press approve.

INBOUND EMAIL11:41:26
Fromd.reynolds@harlowretail.co.uk
SubjectFW: FW: no heating unit 4 ???

fwd from the tenant, no heating in unit 4 at Etruria Point, off since yesterday afternoon and they're freezing. can someone get out there today??

Sent from my iPhone

Drafted jobReading…
Titlehigh
No heating in Unit 4
Sitemedium
Unit 4 at Etruria Point
Priorityhigh
today??
Categoryhigh
Heating & Ventilation > No heating
Clientlow
(not mentioned)
Reporterlow
(not found)
Approve and raise jobReject
Monday, 08:00

What needs you first.

One screen. What’s breached, what’s due, and the single biggest call on your time. Not a wall of charts.

46jobs open, across six stages
New1
Assigned14
Sent, awaiting reply4
In progress18
On hold1
Awaiting sign-off8
Biggest call on you right now: 10 jobs are overdue.Review overdue

What was done, and when.

Every job keeps its own history with the real times. Client asks about March? Open the job. Not your inbox.

It’s all on the job
Faulty socket3 days, 7 steps
Active16/09 02:28
Assigned16/09 03:05
Sent, awaiting reply16/09 03:57
Reallocation requiredDone
In progress17/09 01:57
Completed, awaiting sign-off17/09 10:57
Closed18/09 00:57

Every site, one place.

Jobs group by site with open and breached counts on the line. Open a site and its week is right there.

6 sites · 12 open · 6 breached
Guildford Shopping CentreMetroline Retail Group
3 open1 breached
Luton Shopping CentreMetroline Retail Group
3 open1 breached
Northampton Shopping CentreMetroline Retail Group
2 open1 breached
Southampton Secondary SchoolRiverbank Learning Trust
2 open1 breached
Guildford Secondary SchoolRiverbank Learning Trust
1 open1 breached
Ipswich Shopping CentreMetroline Retail Group
1 open1 breached

Zero hidden costs.

One price, everything included. None of the extras you’ve been stung for before.

✕Setup fees✕Onboarding fees✕Tiers✕Add-ons✕Per-module pricing✕Paying for subcontractor logins✕Paying for client logins✕Six-month rollouts✕Silent auto-renewals✕“Contact sales”
£35
per person, per month. That’s it.

The price is on the website. Anyone who logs in counts, office or field. Subcontractor logins, and client logins when the clients are other organisations, are free and never counted.

Setup fee£0
Onboarding (we do it)£0
Subcontractor loginsFree
Client loginsFree for other organisations
Free before you commit60 days

Straight answers.

What’s the catch?

There isn’t one. The 60 days come first, with no commitment. The 12 month term only starts the day after they end, and only if you choose to carry on. We email you 15 days before.

How do I get my data out?

One button in Settings gives you the lot. Every register exports to CSV, documents download as files. No hostage-taking.

Where is my data held?

In the EU, with platform backups, plus a daily encrypted copy held offsite in the EU. docket is Cyber Essentials certified and registered with the ICO, and both are public registers you can check yourself.

Do subcontractors and clients cost extra?

No, when your clients are other organisations. If docket runs your own organisation’s buildings, like a trust, everyone in your organisation who logs in counts. Subcontractor logins are always free.

Do engineers need to install an app?

No. docket is a web app with its own mobile interface. It works in the browser on any phone, so there is nothing to install or update, and it works offline.

How long does setup take?

Days. We set you up from your spreadsheets at no cost, and keep working free until you are fully running, and for at least your first 30 days.

Just try the thing.

A call on Teams. We show you docket working, then set you up. 60 days free.

Book a demo

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